gbt99's Privacy Policy

1 Information We Collect

During the process of registering and using services on the gbt99 platform, we may collect the following types of information:

• Identity Information: Your full name, date of birth, and national ID or passport number (for identity verification).
• Contact Information: Email address, mobile number, and residential address.
• Financial Information: Details of your payment method, such as the last few digits of your bKash, Nagad, Rocket, or Upay account number.
• Usage Information: Gaming history, transaction records, login times, and device information.
• Technical Information: IP address, browser type, operating system, and cookies data.

2 Purpose of Data Use

Collected information is used only for the following legitimate purposes:

• To complete account registration and identity verification.
• To process deposits, withdrawals, and transactions.
• To enforce responsible gaming policies and prevent access by minors.
• To prevent fraud, money laundering, and other illegal activities.
• To improve gbt99's service quality and provide a personalised experience.
• To operate customer support services.
• To comply with applicable laws and regulations.

3 Cookies Policy

The gbt99 website uses cookies and similar technologies. Cookies are small text files stored on your device that improve your browsing experience.

• Essential Cookies: Essential for the core functioning of the website — these cannot be disabled.
• Functional Cookies: Used to remember your preferences such as language and login status.
• Analytics Cookies: Collect information in a privacy-preserving way to help us understand how the website is used.

4 Disclosure of Information to Third Parties

gbt99 never sells your personal information. In the following limited circumstances, certain information may be shared with specific parties:

• Payment Processors: Necessary information is exchanged with bKash, Nagad, Rocket, Upay, and bank transfer service providers to complete transactions.
• Technology Service Providers: Technology partners who assist in operating our platform — they are bound by strict confidentiality agreements.
• Legal Obligations: To fulfil demands from authorities under court orders or applicable law.
• Fraud Prevention: To assist relevant agencies in investigations into money laundering or fraud.

5 Security Measures

gbt99 uses industry-standard technology to protect your information. Our security framework includes:

• SSL/TLS Encryption: All information is protected by strong encryption during data transfer.
• Encrypted Storage: Stored data is kept in an encrypted state to make unauthorised access impossible.
• Access Controls: Only authorised staff can access your information, and only for specific operational reasons.
• Regular Security Audits: Our systems undergo regular security assessments.
• Two-Factor Authentication: Additional verification steps are triggered for suspicious logins or transactions.

6 Data Retention Period

gbt99 retains your information only for as long as necessary. The data retention policy is as follows:

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a specified period due to legal obligations.
• Transaction Records: Records of financial transactions are retained for a specified period in accordance with applicable law.
• Marketing Data: If you withdraw your consent, marketing communication data is deleted immediately.

After the specified period has elapsed, data is securely deleted or anonymised in a way that cannot be linked to any individual.

7 User Rights

As a user of gbt99, you have the following rights regarding your own information:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your information in certain circumstances (within the limits of legal obligations).
• Right to Object to Processing: The right to object to marketing communications or non-essential use of your data.
• Right to Data Portability: The right to receive a copy of collected data in a machine-readable format.
• Right to Lodge a Complaint: The right to raise a complaint regarding data protection matters.

8 Protection of Minors

gbt99 is firmly committed to the protection of minors. This platform is strictly for users aged 21 and above only.

• Age verification measures are in place during the registration process.
• No information is intentionally collected from minors.
• If it becomes known that information from a minor has been collected, that account is closed and the information deleted immediately.
• If a parent or guardian suspects an account exists under their child's identity, contact us at [email protected].

9 Privacy of Payment Information

gbt99 takes special care with financial transactions. Strict security standards are followed for every payment method supported on gbt99 — bKash, Nagad, Rocket, Upay, and bank transfer.

• Full card or mobile banking numbers are never stored.
• Only the information necessary for payment verification is collected.
• All payment transactions are completed over encrypted channels.

10 Policy Changes

gbt99 reserves the right to amend this privacy policy when necessary. In the event of changes:

• We will notify you by email or through a notice on the platform before any significant changes take effect.
• Continued use of the service after updated policy is published will be taken as your consent to the new policy.
• If you object to any change, you may request that your account be closed.

11 Get in Touch

If you have any questions, concerns, or requests about this privacy policy, please contact gbt99's support team:

• Email: [email protected]
• Live Chat: Available 24/7
• Language: Bengali & English

We aim to process any request related to your data protection as quickly as possible.