gbt99's commitment to responsible gaming
Gaming should always be a source of enjoyment — gbt99 is committed to staying by your side to ensure safe and informed gaming.
Our commitment
gbt99 believes that online gaming is a form of entertainment — it should never be a cause of financial hardship or mental stress. The safety and well-being of every player on our platform is our highest priority.
Responsible gaming is not just about following rules — it means knowing yourself, understanding your limits, and having the courage to ask for help when needed. gbt99 is your trusted partner on this journey.
Our platform offers a number of practical tools and features to help you enjoy gaming in an informed way. From setting deposit limits to taking a temporary break — everything is in your control.
Important Notice
- For players aged 21 and above only
- Play for entertainment, not as a source of income
- Do not chase losses by placing more bets
- Avoid gaming while under the influence of alcohol or mental stress
- If you have a problem, contact support immediately
Safe gaming tools and features
Setting deposit limits
You can set a daily, weekly, or monthly deposit limit at any time. Once the limit is reached, no further deposits will be accepted, removing the risk of overspending. Contact support to change your limit.
Self-exclusion
If you feel gaming is getting out of your control, you can temporarily or permanently close your account. During self-exclusion, logging in and playing will be completely suspended.
Time-out break
A short break can make a big difference. You can take a time-out ranging from 24 hours to several weeks. During this period, your account remains active but playing is not permitted.
Age verification (21+)
Registration and play at gbt99 is permitted only for those aged 21 and above. Through identity verification we ensure that no minor can use our platform.
Reality check reminders
At set intervals, you will be reminded how long you have been playing and how much you have deposited. These smart reminders help you stay aware and make the right decisions.
24/7 Support Service
For any questions or concerns about responsible gaming, our support team is available around the clock. Assistance is available in Bengali and English via live chat and email.
Signs of problem gambling
When gaming shifts from entertainment to a problem, certain clear signs appear. Be alert if you notice any of the following in yourself or someone close to you:
- A tendency to keep placing larger bets in an attempt to recover lost money
- Being unable to stop playing, even after repeated attempts
- Hiding gaming habits from family and friends
- Borrowing money or breaking into savings to fund gaming
- Feeling anxious, irritable, or restless when unable to play
- Neglecting work, studies, or family responsibilities in favour of gaming
- Lying about gaming or becoming aggressive towards family members
If these signs appear, contact gbt99 support without delay or seek professional help. Remember, asking for help is not a sign of weakness — it is an act of courage.
Ask yourself
- Am I spending more than my set budget?
- Am I hiding or lying about my gaming?
- Do I want to bet more when I lose?
- Is gaming affecting my sleep or work?
- Can I not go a single day without gaming?
- Is gaming damaging my relationship with family?
If the answer to one or more of these questions is "yes", now is the time to seek help.
How to self-exclude
The self-exclusion process at gbt99 is simple and quick. Follow the steps below to temporarily or permanently remove yourself from the platform.
Contact support
Reach us via live chat or email ([email protected]) and submit a request for self-exclusion.
Choose a time period
You can choose a temporary break (7 days, 1 month, 3 months, or 6 months) or permanent self-exclusion.
Verify your identity
Complete identity verification for security purposes. This ensures that only you are making this request.
Exclusion will take effect
Once the request is processed, your account will be suspended for the specified period and a confirmation will be sent to your email.
Support contact
Our specialist team is available around the clock to assist with any responsible gaming matter.
Your identity and request details will be kept completely confidential.
Age restrictions and parental guidelines
gbt99 is for individuals aged 21 and above only. This policy is non-negotiable. Age verification is mandatory at registration and may be repeated at any time in cases of suspicion.
If you have children or teenagers at home and you play, it is important to take certain precautions. Keep your device protected with a PIN or password, do not write down your login details anywhere, and always log out after playing.
Parents can also use parental control software on their devices to prevent minors from accessing gaming sites.
Advice for parents
- Use strong passwords on your devices
- Regularly check the list of gaming apps or sites on your device
- Talk openly with children about the risks of online gaming
- Keep parental controls active
- Always make sure to log out after gaming
Responsible gaming FAQ
Enjoy the gbt99 gaming world safely
Game responsibly and enjoy the experience. Check our FAQ for more details or join the platform directly.